- info@h2hcare.ca
- 613-767-0820
Answers to Your Most Common Questions About Senior Care
Home care may be the right solution if your loved one is struggling with daily tasks such as meal preparation, personal hygiene, mobility, or medication management – or if they are feeling lonely or isolated. A conversation with our care team can help determine their specific needs.
We start with a phone consultation (5–30 minutes) to understand your needs. If you’d like to move forward, we can schedule an in-home visit to discuss your loved one’s care requirements and personality fit. If everything aligns, we introduce a caregiver who will provide ongoing, consistent support.
No, we do not have a waitlist. Services can typically begin as soon as needed.
Heart to Heart provides non-medical care, including companionship, personal care assistance, meal preparation, medication reminders, mobility support, and respite care for family caregivers.
Yes, we provide care as little as 2 hours per week up to 24-hour, round-the-clock support.
Yes! While many of our clients live at home, we also support seniors in retirement homes, hospitals, and long-term care facilities when they need extra help beyond what the staff can provide.
No. Heart to Heart is a non-medical home care service. We provide medication reminders, but we do not administer medications or provide medical treatments.
We carefully select caregivers who are compassionate, experienced, and dedicated to supporting seniors with dignity. We look for people who genuinely want to work with seniors, not just as a job, but as a calling.
Yes! We believe in relationship-based care, so we match your loved one with a consistent caregiver to ensure comfort, trust, and continuity.
Yes. Our caregivers undergo background checks and are chosen for their reliability, compassion, and ability to advocate for seniors.
Our rates vary based on the type and duration of care needed. We will work with you to create a customized care plan for your budget.
Heart to Heart is primarily private-pay, but we also accept Veterans Affairs benefits and funding through the SMILE program under the VON.
We offer flexible payment options and will discuss payment arrangements during your consultation.
Every family’s situation is unique, and we’re happy to provide guidance tailored to your needs.
in**@*****re.ca
613-767-0820